Privacy Policy

1. Data Controller

The data controller responsible for your personal information is:

• Business Name: detskipsiholog.com

• Address: Plovdiv, Perushtitza 65 Str.

• Email: guncheva.psychologist@gmail.com

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2. Personal Data We Collect

We may collect and process the following types of personal data:

• Identification and Contact Information: Full name, email address, and phone number provided by you for inquiries, booking consultations, or subscribing to updates.

• Payment Information: If you purchase online consultations, we collect payment details through secure third-party payment processors (we do not store credit card information).

• Usage Data: Information about your interaction with our website, such as IP address, browser type, device information, pages visited, and time spent on the site.

• Special Categories of Data: If provided, data related to child psychology sessions, questions, or inquiries that may contain sensitive information. Such data is processed solely to provide consultations and is handled with utmost confidentiality.

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3. Purpose of Data Processing

We collect and process your personal data for the following purposes:

• To provide online consultation services that you have requested or purchased.

• To communicate with you, respond to inquiries, and manage bookings.

• To process payments securely through third-party payment providers.

• To improve our website and optimize user experience by analyzing user behavior.

• To comply with legal obligations as required under applicable law.

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4. Legal Basis for Processing

The legal basis for processing your personal data depends on the purpose:

• Consent: When you provide us with your information for consultations or subscribe to updates, you consent to the processing of your personal data.

• Contract: We process your data to fulfill a contract (e.g., online consultations).

• Legal Obligation: Processing may be necessary for compliance with legal requirements.

• Legitimate Interest: Processing based on our interest in enhancing our services, securing our website, and understanding usage patterns.

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5. How We Store and Protect Your Data

We take appropriate technical and organizational measures to protect your personal data:

• Data Storage: Your data is stored on secure servers, accessible only to authorized personnel and protected by encryption.

• Data Retention: We retain personal data only as long as necessary for the purposes outlined or as required by law. Consultation records are retained securely and deleted upon request, subject to legal retention requirements.

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6. Sharing Your Information

We do not sell or lease your personal data to third parties. However, we may share your data with:

• Service Providers: Third-party service providers (e.g., payment processors) who assist us in providing services. These providers are GDPR-compliant and bound by strict confidentiality agreements.

• Legal Compliance: Authorities when required by law or in response to legal requests.

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7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

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8. Your Rights

As a data subject under the GDPR, you have the following rights:

• Right to Access: You may request access to your personal data.

• Right to Rectification: You may request corrections if your data is inaccurate or incomplete.

• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data under certain conditions.

• Right to Restrict Processing: You may request a restriction on data processing in certain circumstances.

• Right to Data Portability: You may request a copy of your data in a structured, commonly used format.

• Right to Object: You may object to data processing based on legitimate interests or direct marketing.

• Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at guncheva.psychologist@gmail.com.

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9. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure an adequate level of protection through approved mechanisms, such as standard contractual clauses.

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10. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an updated revision date.

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11. Contact Us

If you have questions or concerns about this privacy policy or data processing practices, please contact us at:

• Email: guncheva.psychologist@gmail.com

• Address: Plovdiv, Perushtitza 65 Str.